Terms & Conditions for Artwork Purchases
1. Commissioned Artwork
Custom paintings are created without obligation.
The client will review and approve the artwork before it is shipped.
2. Pre-Purchase Viewing for Selected Artworks
For artworks chosen from my collection or created specifically for a client, a Zoom call will be scheduled before shipping.
During the call, the client can inspect the painting up close to ensure satisfaction.
Payment is required after approval.
3. Payment Methods
Payments can be made via:
Bank tran
SNS Bank or
Santander
Payment details will be provided upon confirmation of purchase.
4. Shipping & Insurance
The client is responsible for purchasing insurance for the shipment.
. Returns, Refunds
Once a painting is approved via Zoom and shipped, returns are not accepted.
Please note that slight color variations due to screen settings are not considered a valid reason for a refund or return.
5.
The only exception for a refund is if the artwork arrives severely damaged. In such cases:
The shipping insurance will cover the damage, and the client must file a claim with the insurer they used.
Damage must be reported within 48 hours of delivery with clear photographic video evidence. Best is to open the package during filming it.
6. Order Cancellation
If the buyer cancels the order before shipping, a cancellation fee may apply depending on the stage of completion.
7. Final Agreement
By making a purchase, the client acknowledges and agrees to these terms.